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CSP Paul du Toit

Customer Service and Presentation Skills Expert

His talks on Customer Service, Sales, Speaking and Success will improve team’s attitudes, performance and results:
- Mind Blowing Customer Service
- Present with Confidence
- The Winning Attitude
- Mindset Shift
- Relationship Selling
- Remember The One Thing
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Based in South Africa, Paul du Toit is an established authority on sales, service and presentation having delivered mindset shifting talks, seminars and in-depth programmes in Southern Africa and abroad, including to the Academy for Chief Executives in Great Britain. He is MD of the Congruence Group which focuses on developing human capital.


  •  Management, Strategie, Führung
  •  Motivation
  •  Persönlichkeitsentwicklung, Erfolg


  • “Thanks Paul for a great presentation. You did an excellent job of adapting your message to fit into the theme of our business review. Our staff, of all ages and corporate positions, was engaged from beginning to end. We received very positive feedback after the talk and many shared their appreciation for your follow up email listing the points of relevance. - Staci Katsivalis – Softworx, a division of EOH
  • “Paul du Toit is without question one of the top seminar and keynote talents in South Africa today. His knowledge of his subjects is comprehensive and his ability to communicate with clarity and humour, impressive. He establishes instant rapport with his audiences while at the same time maintaining total control. My experience of him is that he is flexible, creative and totally professional.” - Professor Ronald Arden, International Speaker Coach
  • "Paul’s reputation as one of South Africa’s great speakers was well known to me long before we met. Since then I have been lucky enough to hear Paul speak on a number of occasions and I have always been refreshingly surprised by his in-depth knowledge on the subject matter and his highly professional delivery. His enthusiasm for his audiences always grabs your attention and you don’t realise that you have been learning as he entertains you.” - Richard Mulvey – Entrepreneur, Speaker, Facilitator
  •  Customer Service
  •  Präsentation
  •  Presentation
  •  Sales
  •  Service
  •  Speaking
  •  Training